How do I recover my account on a new device?
Bind an email in the app first. On a new device, use the email verification flow to recover the same account and synced data.
Support Center
When you need help, start here with Lisa.
If you run into account, task, reminder, subscription, or data questions while using TodoLisa, contact us by email.
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Support
I am here. Start with the common questions.
If you are still stuck, send us an email.
Common Questions
These cover the most important support paths before launch. More product-specific questions can be added as the app evolves.
Why did Lisa not remind me?
Check proactive reminder settings, Today Quiet, and iOS notification permission. Lisa cannot show notifications if system permission is off.
How do I manage my subscription?
Subscriptions are handled by the App Store. You can view status or restore purchases in the app, or cancel renewal in Apple ID subscription settings.
Can I delete my account and data?
Yes. Open account editing in the app and start the delete account flow. After deletion, local identity is cleared and you must choose to start again.
How does Lisa use what I enter?
Tasks, conversations, voice transcripts, and preferences you submit to Lisa are used to organize tasks, create reviews, and personalize reminders. See the Privacy Policy for details.
Privacy and Terms
These pages also open inside the app and explain data, subscriptions, AI features, and user responsibilities.